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Slush Machine Parts, Service and Repairs

We have been supplying and supporting ICETRO slush machines for over 25 years. If something is not right with your machine, we can help you sort it out.

We supply genuine ICETRO spare parts for all the machines we sell. We also offer a hands-on cleaning and service check for customers in the Mount Eliza area.

Genuine ICETRO Spare Parts

We stock genuine spare parts for all ICETRO slush machines we supply. If your machine needs a component replaced, we can help.

Parts we can supply include seals, O-rings, filters and other components for single bowl, twin bowl, triple bowl and soft serve models.

Contact us with your machine model and the part you need. We will confirm what is available and arrange delivery anywhere in Australia.

Cleaning and Service Check — Mount Eliza

We offer a professional cleaning and service check at our Mount Eliza location.

This service is for customers who want their machine thoroughly cleaned and checked over to keep it running well.

What the service includes

How it works

You bring the machine to us in Mount Eliza. The thorough clean takes approximately one hour. You can collect it the same day or leave it with us overnight if that suits you better.

Pricing is quoted per job based on the level of clean and service your machine needs. Contact us and we will give you a price.

Serious Repairs

For major mechanical or refrigeration issues, we recommend contacting a qualified refrigeration mechanic in your area.

We do not have in-house technicians for major repairs. A local refrigeration mechanic is usually the fastest and most cost-effective option, especially if you are not near Mount Eliza.

We can supply the mechanic with genuine ICETRO parts so they have everything they need to complete the repair.

How to arrange a repair in 3 steps

Get in Touch

Whether you need a part, want to book a service check, or are not sure what is wrong with your machine, just get in touch.
We know ICETRO slush machines inside out. We will point you in the right direction.

Mon to Fri, business hours or use the contact form on our website

Frequently Asked Questions

Start by cleaning the condenser filter and making sure the machine has good airflow around it. Check that the room is not too warm as heat affects performance. If it still does not freeze, contact a qualified refrigeration mechanic in your area. We can supply genuine ICETRO parts if a component needs replacing.

We do not have in-house technicians for major repairs. For serious mechanical or refrigeration issues, we recommend a qualified refrigeration mechanic in your area. We supply all genuine ICETRO spare parts so they have what they need to complete the job.

Yes. We supply genuine spare parts for all ICETRO machines we sell. Contact us with your machine model and the part you need and we will help you source it. Parts can be delivered Australia wide.

We offer a cleaning and service check at our Mount Eliza location. You bring the machine to us and we thoroughly clean it, lubricate all seals, clean the filter and check the full operation. Contact us for a price.

A thorough clean and service check takes approximately one hour. You can drop off and collect the same day, or leave the machine with us overnight if that suits you better.

We quote per job based on what the machine needs. Contact us with your machine model and a description of the issue and we will come back to you with a price.

Our hands-on service is only available in Mount Eliza. If you are elsewhere in Australia, we recommend finding a local refrigeration mechanic. We can supply them with all the genuine ICETRO parts they need to do the job.

We sell the full ICETRO commercial range including single bowl, twin bowl, triple bowl and soft serve machines. All machines are delivered by courier Australia wide. Visit our homepage or contact us for more information.